In-conference workshop: Driving outcomes for your clients and your team through design thinking

Oct 29, 2019

11:10 am

Design thinking is fast becoming the go-to approach for innovation, idea creation and implementation. This workshop will equip you with the tools to drive innovation, improve internal processes and develop client offerings.

  • Identifying innovation roadblocks and ways to overcome them
  • Understanding the needs of your clients and teams and what you are aiming to solve
  • How to implement client-facing solutions that have bottom-line impact
  • Embedding practical examples of design thinking within the firm
  • Enhancing customer and team experience through design thinking
  • Melissa Lyon

    Associate Principal

    Hive Legal

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