Case study: Using bots to drive client engagement and automate legal services

Oct 29, 2019

1:40 pm

How can chatbots save you time on repetitive tasks, diversify revenue streams and help you get ahead of your competitors? Legal bots are changing the way that clients access and firms deliver legal services. In this practical session, Rebecca and Tom will discuss:

  • Overcoming the challenges of chatbot deployment within your firm
  • The growth opportunities of easy-to-use automation technology
  • Collating and analysing data to understand your clients’ needs and improve client experience
  • How law can firms embrace chatbots in legal practice
  • Sam Flynn

    Founder and COO


  • Rebecca Maplesdon

    Special Counsel

    Polaris Lawyers Australia

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